Man and Van Eltham Health and Safety Policy

Man and Van Eltham is committed to providing a safe and healthy working environment for our employees, contractors, customers and members of the public who may be affected by our removal and transport activities. This Health and Safety Policy sets out the principles and responsibilities that guide the way we plan and carry out our services, including household moves, office moves and item transport.

Our aim is to prevent accidents, injuries and damage to property by managing risks associated with lifting, carrying, driving, loading, unloading and working at or near customer premises. Health and safety is an integral part of how we operate and is considered at every stage of our services.

Policy Objectives

The main objectives of this Health and Safety Policy are to:

Identify, assess and control risks arising from our removal and transport operations.

Provide and maintain safe systems of work, safe vehicles, tools and equipment.

Ensure staff receive appropriate information, instruction, training and supervision.

Promote a positive safety culture where everyone takes responsibility for their own safety and the safety of others.

Comply with all relevant health and safety legislation and recognised best practice for the removals industry.

Review and improve our safety performance on an ongoing basis.

Management Responsibilities

The management of Man and Van Eltham has overall responsibility for implementing this policy and ensuring that appropriate resources are made available to support it. Management duties include:

Regularly reviewing risk assessments for typical removal tasks such as lifting, carrying, stair work, loading and unloading vehicles, and securing loads for transit.

Ensuring that vehicles, trolleys, lifting aids, straps and other equipment are maintained in a safe and roadworthy condition.

Providing clear safety procedures and method statements for tasks that involve higher risks, such as moving heavy or awkward items, working in confined spaces or near traffic.

Monitoring compliance with safety procedures through supervision, site checks and feedback from staff and customers.

Investigating incidents, near misses and complaints to identify root causes and implement corrective actions.

Reviewing this Health and Safety Policy at regular intervals and whenever there are significant changes in our activities or legislation.

Employee Responsibilities

Every employee and contractor working for Man and Van Eltham has a responsibility to work safely and support the implementation of this policy. This includes:

Taking reasonable care for their own health and safety and that of others affected by their work.

Following all safety instructions, procedures and guidance provided during training and on the job.

Using the equipment, vehicles and protective gear supplied in a responsible and proper manner.

Immediately reporting any hazards, defects, unsafe conditions, incidents or near misses to management.

Not undertaking any task for which they have not been trained or that they consider unsafe without seeking advice.

Maintaining professional conduct at customer premises and respecting property and personal space while carrying out removal activities.

Risk Assessment and Safe Working Practices

Man and Van Eltham conducts risk assessments for key aspects of our services. These assessments support the development of safe systems of work and cover areas such as:

Manual handling, including lifting and carrying of furniture, appliances, boxes and bulky items.

Use of handling aids, trolleys, blankets, straps and ramps to reduce lifting strain and prevent damage.

Vehicle loading and unloading procedures, ensuring balanced loads and secure restraint during transport.

Working in and around customer premises, including stairs, narrow hallways, shared entrances and outdoor areas.

Driving and road safety, including route planning, parking, reversing and operating near pedestrians and other vehicles.

Weather-related risks such as wet, icy or excessively hot conditions that may affect grip, visibility or safe lifting.

Safe working practices are communicated to staff through induction, on-the-job training and periodic refresher sessions.

Training and Competence

All staff involved in removal operations receive training appropriate to their role and level of responsibility. This may include:

Manual handling techniques to reduce the risk of back and musculoskeletal injuries.

Safe lifting of heavy or awkward items with team coordination.

Use and inspection of handling equipment and load securing devices.

Vehicle safety, including pre-use checks, safe driving, parking and reversing practices.

Customer care and communication to help maintain safety at shared work sites.

New staff are supervised during their initial period of work until they are assessed as competent. Training needs are reviewed regularly and whenever new equipment, vehicles or procedures are introduced.

Vehicles, Equipment and Personal Protective Equipment

Man and Van Eltham ensures that vehicles and equipment used for removal services are suitable for their purpose and maintained in safe condition. This includes:

Carrying out routine checks of tyres, brakes, lights and restraints on vehicles.

Inspecting trolleys, dollies, straps, blankets and other handling aids for damage before use.

Taking defective vehicles or equipment out of service until repairs have been completed.

Providing personal protective equipment where necessary, such as gloves and safety footwear, and ensuring it is used correctly.

Customer Premises and Public Safety

We recognise our duty to minimise risks to customers, neighbours and members of the public while working at homes, offices and other premises. To achieve this we:

Plan moves to reduce congestion at entrances, corridors and stairways.

Keep access routes as clear as reasonably practicable to avoid trips and falls.

Use caution when moving items near doors, vehicles and public walkways.

Communicate with customers about any specific hazards at the property, such as loose carpets, low ceilings or fragile surfaces.

Take care when using trolleys or moving large items outdoors to protect pedestrians and parked vehicles.

Accidents, Incidents and Emergency Procedures

All accidents, injuries, near misses and dangerous occurrences must be reported to management as soon as possible. Man and Van Eltham will:

Record details of incidents and injuries.

Provide appropriate first aid where required.

Investigate incidents to identify immediate and underlying causes.

Implement measures to prevent recurrence, which may include changes to procedures, equipment or training.

In the event of serious incidents, we will cooperate fully with any official investigations carried out by relevant authorities.

Continuous Improvement and Policy Review

Man and Van Eltham is committed to continually improving our health and safety performance. We will:

Review this policy periodically to ensure it remains suitable for our removal operations.

Take into account feedback from staff and customers on safety matters.

Update risk assessments and working methods when there are changes in our activities, equipment or legal requirements.

Promote a culture where health and safety is seen as a shared responsibility and an essential part of delivering reliable removal services.

This Health and Safety Policy applies to all removal and transport work carried out by Man and Van Eltham and forms part of our commitment to protecting people, property and the environment while providing our services.



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Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
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Contact us

Company name: Man and Van Eltham Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 66 Glenlea Rd
Postal code: SE9 1DZ
City: London
Country: United Kingdom

Latitude: 51.4562070 Longitude: 0.0618790
E-mail:
[email protected]

Web:
Description: Talk to our consultants and get more information about the competitive rates we offer for moving services all over the area of Eltham, SE9.
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